More than 95 percent of Guyana Water Incorporated (GWI) customers are currently metered. This development, GWI announced today, has allowed for the removal of the disparity in revenue collection between metered and unmetered customers.

The water company has also announced an increase in infrastructure capital investment. These notable accomplishments are part of a five-year strategic plan which covers the period 2017-2021. The plan was developed within the context of the Sustainable Development Goals and the Green State Development Strategy (GSDS).

At its end of year press conference today, GWI officials, including its Managing Director, Mr. Richard Van West Charles, boasted of the water company’s ability to deliver safe, adequate, and affordable water and ensure safe sewerage systems for improved public health and sustainable economic development.

To achieve this, during the course of the past year, the company held 12 statutory meetings and 27 Sub-Committee meetings while the Corporate Management Committee held 28 meetings. It was revealed that both the Board of Directors and the Sub-Committee were instrumental in helping the company in chartering a new course for capacity building and development to address the challenges of a new Guyana.

Moreover, the  past year saw more than 35 GWI personnel being trained in well drilling and maintenance, filtration and distribution systems, water quality analysis, wastewater treatment and management, Geographic Info System, Integrated Water Resources Management Systems, Quantity Surveying, Report Writing, and plumbing in foreign countries including: Japan, Brazil, United Kingdom, Holland, India, Israel, and Suriname.

There was also staff training in Monitoring and Evaluation, Planning for the Integration of Climate Resilience in the Water Sector, and customer care and etiquette, all tactics that were tactically aimed at improving the organisation’s delivery of its crucial services.


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